Contact
Call us and a person will answer.
This is the fastest way to reach us about a ride — whether you are expecting one, no longer need one, or have a question about your pickup time.
Phone
(414) 555-0100Call about anything: a ride you are expecting, a ride you no longer need, a question about your pickup time, or to ask us to stop sending text messages.
Other ways to reach us
- General questions info@badgerstatemobility.com
- Privacy and text messages privacy@badgerstatemobility.com
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Mailing address
1234 W Example Ave
Milwaukee, WI 53200
Booking a new ride
We are not able to book rides directly. Medical transportation must be authorized first, so that it is covered at no cost to you.
Call the transportation number on your health plan card, or the broker your plan uses, and give them your appointment date, time, and address. Once it is authorized, the trip comes to us and we will contact you to confirm.
Changing or canceling a ride
Call us as soon as you know. If your appointment moved or you no longer need the ride, telling us early means the vehicle can be used by someone else.
If you need a different pickup time or address, a member of our staff will review the change with you and, if needed, with your plan or broker. We never change a booked trip on our own.
This is not emergency transportation
If you are experiencing a medical emergency, call 911. Do not call us and do not wait for one of our vehicles.
About text messages
You can reply STOP to any text message from us to stop receiving them, reply HELP for help, or call (414) 555-0100. Message and data rates may apply. See our Text Message Terms for full details, or our Privacy Policy for how we handle your information.